Zoom - Cannot View Class Recordings (No Permission)

Some students face issues accessing Zoom recordings due to permission problems. If you are one of them, this tutorial is for you. Below, you'll find a step-by-step guide to help you resolve these permissions issues so that you can watch Zoom recordings without any hurdles.

Step 1: Navigate to Zoom's Website

Open your web browser and go to Zoom's website.

Step 2: Check for Existing Sign-In

If you are already signed in to your Zoom account, proceed to the next step.
If you are not signed in, that's okay. Leave it unsigned in for now.

Step 3: Sign Out of Your Account

If you are signed in, make sure to sign out.
Go to the top right and tap "My Account"
Then on your profile page, tap on the profile picture at the top right corner and select "Sign out".
Confirm that you are signed out before moving to the next step.

Step 4: Open the VGO Portal

Go to the VGO Portal.
Look for and top the button that says "Zoom".
Click on this button to open the VGO Zoom Sign In page.

Step 5: Sign In Using Google

Once you are on the VGO Zoom Sign in page, click on the "Sign In" button.
You will be redirected to a Google sign-in page.

Step 6: Select or Input Your Valor Google Account

If your Google account is displayed, click on it to proceed.
If it is not displayed, you will have the option to type it in manually.

Step 7: Link Accounts

After selecting or entering your Google account, you will see a prompt asking if you want to link your Google account with your Zoom account.
Click on the option to link the accounts and confirm all steps.

Step 8: Confirm Access to Recordings

Once you've linked the accounts, you should now have access to view all Zoom recordings you were previously unable to access.

Troubleshooting

If you're still experiencing issues even after following these steps, it may be beneficial to seek additional assistance. Feel free to message our support for personalized troubleshooting.

By following these steps, you should be able to resolve the permissions issue that was preventing you from accessing Zoom recordings. Happy learning!