Troubleshooting Tech Problems
Questions/steps to take if you are having issues with technology or your device:
- Did you try restarting the app?
- Did you try restarting your device?
- Have you checked for updates on the app?
- Have you checked for updates on your device?
- Are you the only one experiencing this problem?
- When did you first notice the problem?
- What kind of device are you using?
- Have you tried using a different device or browser?
- Are you seeing any error messages or codes?
- Is there anything else you’ve noticed that might be related to the issue?